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Business Details
24 Years
experience
Emergency
services
Open 24/7
always available
Emergency Restoration Services McAlester OK
FloodSERV is a locally owned and operated restoration company dedicated to helping homeowners and businesses recover from water damage, fire damage, mold infestations, and other emergencies. Founded in 2002 by Damon Thompson, our company evolved from a carpet cleaning business into a full-service restoration firm driven by a commitment to exceed client expectations. With over two decades of combined experience, our IICRC-certified technicians utilize advanced drying techniques and state-of-the-art equipment to ensure thorough restoration. We prioritize customer satisfaction through transparent communication, prompt 24/7 emergency response, and meticulous attention to detail.

Our teams expertise in structural drying, mold remediation, and disaster recovery has established us as a trusted leader in Oklahoma communities. We maintain strict adherence to industry standards while fostering a client-centric approach that emphasizes reliability and ethical service. Our longevity and positive reputation are built on resolving complex damage scenarios efficiently and restoring properties to pre-loss conditions. By combining technical proficiency with compassionate support during stressful situations, we aim to provide peace of mind to every client we serve.
Services
Water Damage Restoration Mold Remediation Fire Damage Repair Carpet Cleaning Air Duct Cleaning Dryer Vent Cleaning Disinfection Services
Details
  • Year established: 2002
Highlights and features
  • 24/7 emergency response for water, fire, and mold damage
  • IICRC-certified technicians with advanced drying expertise
  • Locally owned since 2002 with deep community ties
  • Advanced equipment for structural drying and mold remediation
  • Transparent communication with insurance companies and clients
Associations and certifications
  • IICRC Certified Firm
What people say
24/7 emergency response Thorough mold remediation Carpet like new Professional communication Insurance documentation
Update Listing
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies from burst pipes, flooding, and leaks. Using industrial air movers and dehumidifiers, we extract water and dry structures thoroughly. Technicians document progress with 360-degree photos to ensure insurance compliance and client transparency.
Mold Remediation
We specialize in identifying and eliminating mold infestations through HEPA filtration and antifungal treatments. Our process includes containment barriers to prevent spore spread and post-remediation testing for safety. Clients receive guidance on preventing future growth through moisture control.
Carpet Cleaning
Our truck-mounted steam cleaning removes deep stains, allergens, and odors from carpets. We use pH-balanced solutions safe for pets and children. Customers report carpets looking 'brand new' with improved indoor air quality after our technicians complete the service.
Air Duct Cleaning
We clean air ducts and vents using high-powered vacuums to remove dust, debris, and allergens. Technicians sanitize components with EPA-registered disinfectants, improving HVAC efficiency and reducing respiratory irritants. Clients with allergies note significant air quality improvements.
Fire Damage Repair
Our fire damage service includes soot removal, odor neutralization with ozone generators, and structural repairs. We coordinate with contractors for rebuilding and document all steps for insurance claims. Clients praise our ability to restore properties to pre-fire conditions.
People
Damon Thompson
Owner
Damon Thompson founded FloodSERV in 2002 after identifying a need for restoration services in Oklahoma. With over two decades of experience, he oversees operations and ensures adherence to industry standards while maintaining a client-focused approach.
Kristi Thompson
Owner
Kristi Thompson co-owns FloodSERV with Damon, managing administrative operations and client relations. Her commitment to customer satisfaction ensures seamless service delivery during stressful restoration processes.
Questions
What emergency services does FloodSERV offer?
FloodSERV provides 24/7 emergency restoration for water damage, fire damage, mold remediation, and structural drying across southeastern Oklahoma.
Are FloodSERV's technicians certified?
Yes, our team includes IICRC-certified technicians trained in advanced drying techniques and mold remediation protocols.
How quickly does FloodSERV respond to calls?
We typically arrive within 1-2 hours of emergency calls, with many customers reporting response times under 60 minutes.
Do you work with insurance companies?
Yes, we document all work with 360-degree photos and detailed reports to streamline insurance claims processing for clients.
What areas do you service?
We serve McAlester, Eufaula, Checotah, Atoka, Durant, and surrounding counties in southeastern Oklahoma.
How do you handle mold infestations?
Our process includes containment, HEPA filtration, antifungal treatments, and post-remediation testing to ensure complete mold removal.