Business Details
20 Years
experience
Emergency
services
Trusted Damage Restoration Services in Philadelphia
Priority Restoration is a family-owned, full-service disaster recovery and property restoration company serving Philadelphia and the surrounding areas. Since 2006, our mission has been to help our community recover from unexpected property damage with speed, precision, and care. We specialize in water damage, fire damage, mold remediation, and large-scale reconstruction, ensuring properties are restored to their pre-loss condition. Our team operates 24/7, prioritizing rapid response to minimize disaster impact and provide peace of mind. With IICRC certification, a BBB A+ rating, and a 5-star Google rating, we combine industry expertise with personalized service. Our values of accountability, excellence, and integrity guide every project, ensuring transparency and trust throughout the restoration process.We work directly with all major insurance carriers to simplify claims and deliver hassle-free solutions. Our local roots and commitment to the Philadelphia Tri-State area ensure clients receive tailored support from a team that understands their unique needs. Over 8 years of experience and a track record of 98% customer satisfaction underscore our dedication to quality and reliability. From emergency board-up to complete reconstruction, we strive to restore not just properties but also the sense of normalcy and security our clients deserve.
Services
Water Damage
Fire Damage
Mold Remediation
24/7 Emergency Services
Biohazard Cleanup
Damage Reconstruction
Details
- Year established: 2006
Highlights and features
- We offer 24/7 emergency response for immediate disaster mitigation.
- Our team holds IICRC certification for water, fire, and mold remediation.
- Family-owned with 8+ years of local experience in Philadelphia and beyond.
- We work directly with all major insurance carriers for seamless claims processing.
- 105% customer satisfaction guarantee with transparent pricing and communication.
Associations and certifications
- IICRC
- BBB A+ Rating
- Angie's List Super Service Award
- Stevie Bronze Winner
What people say
Amazing crew
Immediate response
Professional and thorough
Restored peace of mind
Family-like support
Services
Water Damage
Our IICRC-certified technicians respond within an hour to mitigate water damage from leaks, floods, or storms. We use industrial-grade equipment for water extraction, structural drying, and dehumidification to prevent mold growth. Our team coordinates directly with insurance providers to streamline repairs while preserving property value.
Fire Damage
We provide comprehensive fire and smoke damage restoration, including soot removal, odor elimination, and structural repairs. Our process involves debris removal, content cleaning, and air purification to restore safety and functionality. Emergency board-up services protect properties until full reconstruction begins.
Mold Remediation
Our certified specialists identify and eliminate mold infestations using containment barriers and HEPA filtration systems. We address moisture sources to prevent recurrence and restore affected areas with antimicrobial treatments. Air quality testing ensures complete remediation before project completion.
24/7 Emergency Services
Available 24 hours a day, our emergency team arrives within an hour to address water intrusion, fire damage, or biohazard situations. We prioritize securing properties through temporary repairs while planning long-term restoration strategies tailored to each client's needs.
Damage Reconstruction
From minor drywall fixes to full-scale rebuilds, our licensed contractors handle all aspects of post-damage reconstruction. We coordinate plumbing, electrical, and HVAC repairs while maintaining communication with homeowners and insurers throughout the rebuilding process.
People
Kevin Thompson
Owner
Kevin founded Priority Restoration in 2006 after recognizing the need for reliable local disaster recovery services. With over 15 years in the restoration industry, he leads a team committed to combining technical expertise with compassionate client support during critical times.
Questions
Do you offer free estimates for restoration services?
Yes, we provide free, comprehensive inspections and estimates for all water, fire, and mold damage restoration projects. Contact us at 215-281-3473 for immediate assistance.
What areas do you service?
We serve Philadelphia, Bucks County, Montgomery County, New Jersey, and Delaware. Our teams respond to emergencies within an hour across the Tri-State area.
Are you licensed and insured for restoration work?
Yes, we maintain full licensing in Pennsylvania and New Jersey with IICRC certification for water, fire, and mold remediation. Our team is bonded and carries comprehensive liability insurance.
How do you work with insurance companies?
We directly bill all major insurance providers and handle claims documentation to simplify the process. Our team negotiates with adjusters to ensure fair compensation for covered damages.
Do you provide emergency restoration services?
Yes, our 24/7 emergency team responds to disasters at any hour, including holidays. We dispatch technicians within 60 minutes for water intrusion, fire damage, or biohazard situations.
Videos
