Business Details
46 Years
experience
Emergency
services
Emergency Damage Restoration Experts in Michigan
Sunglo Services Restoration Services has been dedicated to restoring properties and peace of mind since 1980. Our mission centers on delivering exceptional service through continuous investment in employees, processes, and advanced tools. With over 45,000 completed projects and 870 appointed contractors, we combine decades of experience with industry-leading certifications to address residential and commercial disasters. Our team prioritizes transparency, accountability, and customer-centric solutions, offering 24/7 emergency support and a 5-year warranty on workmanship. We specialize in water damage restoration, fire and smoke remediation, mold removal, and storm damage recovery, utilizing cutting-edge technology like the Vortex Drying System for faster, cost-effective results.Our leadership team brings 80+ years of combined expertise, ensuring compliance with OSHA standards and adherence to rigorous safety protocols. Client testimonials consistently highlight our compassionate approach, clear communication, and ability to transform stressful situations into seamless recovery processes. By maintaining partnerships with pre-qualified subcontractors and offering Disaster Shield pre-emergency planning, we provide comprehensive, end-to-end restoration solutions tailored to each client's unique needs.
Services
Water Damage Restoration
Fire & Smoke Remediation
Mold Removal
Storm Damage Repair
Commercial Restoration
Emergency Board-Up
Disaster Shield Planning
Details
- Year established: 1980
Highlights and features
- We offer 24/7 emergency response with rapid deployment teams.
- Our technicians hold industry-leading certifications like WRT and ASD.
- We provide a 5-year warranty on all restoration workmanship.
- Our single-point-of-contact system ensures clear communication throughout projects.
- We utilize proprietary Vortex Drying Systems for faster, cost-effective results.
Associations and certifications
- AMRT
- ASD
- FSRT
- HST
- OCT
- RRT
- UFT
- WRT
- lICRC
- State of Michigan Builders License A
What people say
24/7 emergency support
Compassionate team
Seamless repairs
Professional communication
5-year warranty
Services
Water Damage Restoration
Sunglo Services provides comprehensive water damage restoration using advanced Vortex Drying Systems that reduce drying time by 50%. Our certified technicians extract water, sanitize affected areas, and restore structures to pre-loss condition. With over 1,100 drying fans and 350 dehumidifiers available, we handle emergencies ranging from burst pipes to catastrophic floods. The process includes moisture mapping, structural drying, and anti-microbial treatments to prevent mold growth.
Fire & Smoke Remediation
Our fire restoration services include soot removal, odor elimination, and HVAC cleaning. Certified technicians perform content cleaning, structural repairs, and electronic restoration while coordinating with insurance providers. We use specialized equipment to neutralize smoke odors and restore damaged materials. Emergency board-up services protect properties during the restoration process, ensuring safety and security for homeowners and businesses.
Mold Remediation
Sunglo Services's certified mold specialists follow a four-step process: source identification, containment, removal, and prevention. We conduct moisture testing, implement HEPA filtration systems, and apply antimicrobial sealants to eliminate mold colonies. Our team addresses both visible growth and hidden spores in HVAC systems or wall cavities. Post-remediation verification ensures complete eradication and safe indoor air quality for residential and commercial clients.
Storm Damage Repair
We handle all aspects of storm damage restoration, from emergency tarping to complete structural rebuilding. Services include roof repairs, tree damage removal, and water extraction from flooding. Our technicians document damage for insurance claims and perform repairs using Xactimate pricing software. The process incorporates preventive measures like reinforced roofing materials to reduce future storm vulnerability for homes and businesses.
Commercial Restoration
Sunglo Services offers tailored commercial restoration solutions with minimal business disruption. Our services include emergency board-up, content inventory management, and business continuity planning. We provide dedicated project managers for large-scale claims and maintain a 5-year warranty on commercial workmanship. The team coordinates with insurance adjusters and implements safety protocols to meet OSHA standards during restoration of office spaces, retail locations, and industrial facilities.
People
Pat Norton
Co-Owner and Co-Founder
With 40+ years in disaster restoration, Pat Norton co-founded Sunglo Services and developed its industry-leading processes. He holds multiple certifications including WRT and ASD, focusing on technical excellence and customer service. Pat's expertise in insurance claims management has shaped Sunglo Services's client-centric approach.
Gene Capatina
Co-Owner and Co-Founder
Gene Capatina brings 40+ years of restoration experience to Sunglo Services, specializing in structural drying and fire damage remediation. As co-founder, he developed training programs for technicians and established partnerships with major insurance providers. His AMRT and FSRT certifications reflect technical mastery of microbial remediation.
Tony Bifano
President and CEO
Tony Bifano leads Sunglo Services's strategic growth with 36 years of executive experience in insurance and technology. He implemented digital workflow systems that improved project tracking and client communication. His background in financial operations strengthens Sunglo Services's insurance claim processing capabilities.
Anthony Capatina
Project Delivery Director
Anthony Capatina oversees Sunglo Services's restoration processes with 15 years of hands-on experience in water mitigation and carpentry. He standardizes quality control across all projects and trains technicians in Xactimate software usage. His field experience ensures practical implementation of company protocols.
Steve Duffy
Director of Field Operations
Steve Duffy manages Sunglo Services's technical teams with expertise in operations management and process engineering. He previously owned a restoration business and applies lean methodology to improve service efficiency. His leadership ensures consistent quality across water mitigation, carpentry, and contents departments.
Questions
What types of emergency services does SunGlo offer?
SunGlo provides 24/7 emergency response for water damage, fire/smoke, mold, and storm damage restoration. Our rapid deployment teams arrive within hours to secure properties and begin mitigation.
How does SunGlo handle insurance claims?
We work directly with insurance providers using Xactimate software for accurate estimates. Our team manages documentation and communication throughout the claims process to ensure smooth settlements.
What certifications do SunGlo technicians hold?
Our team maintains industry certifications including WRT (Water Damage Restoration), ASD (Applied Structural Drying), FSRT (Fire & Smoke Restoration), and AMRT (Applied Microbial Remediation) for technical excellence.
Do you offer commercial restoration services?
Yes, we provide dedicated commercial restoration with business continuity planning. Our services include emergency board-up, content inventory management, and OSHA-compliant safety protocols for businesses.
What is Disaster Shield planning?
Disaster Shield is our pre-emergency program that prepares businesses for disasters through customized response plans, staff training, and priority access to 24/7 restoration services.
What warranty does SunGlo provide?
We offer a 5-year warranty on all workmanship, covering structural repairs and restorations performed by our certified technicians and licensed subcontractors.
