Business Details
8 Years
experience
Emergency
services
Open 24/7
always available
Trusted Water & Fire Damage Restoration Services in North & South Carolina
Gentry Restoration has established itself as a trusted provider of water mitigation, fire damage, and general restoration services across North and South Carolina. Founded by Scott Gentry, our family-owned business leverages years of experience in tile, hardwood flooring, roofing, and restoration to deliver rapid, certified solutions for residential and commercial properties. We specialize in identifying water leak sources, removing damaged materials within critical 48-hour mold prevention windows, and restoring properties to pre-damage conditions.Our IICRC-certified team works directly with insurance companies to streamline claims processes while maintaining detailed documentation and transparent progress reporting. Operating from Laurinburg, NC, we serve regions from Raleigh to Myrtle Beach, combining local expertise with industry-leading restoration methodologies.
Services
Water Damage Restoration
Fire Damage Cleanup
Mold Prevention
Insurance Claim Support
General Restoration
Ceiling & Crawl Space Cleanup
Carpet Cleaning & Removal
Commercial Renovations
Interior Remodeling
Roofing Repairs
Details
- Year established: 2018
Highlights and features
- Family-owned business with certified restoration specialists
- Direct insurance company coordination for seamless claims processing
- 24/7 emergency response within critical 48-hour mold prevention window
- Detailed documentation of all damage assessments and restoration steps
- Competitive pricing for comprehensive water and fire damage solutions
Associations and certifications
- IICRC
Services
Water Damage Restoration
Our water damage restoration service addresses leaks, pipe bursts, and flooding emergencies across residential and commercial properties. Using industrial extraction equipment and dehumidification systems, we remove standing water and moisture within 48 hours to prevent mold growth. Certified technicians document damage extent, coordinate insurance claims, and restore structural components while preserving salvageable materials through advanced drying techniques.
Fire Damage Cleanup
Fire damage cleanup involves comprehensive soot removal, smoke odor elimination, and structural restoration following residential or commercial fires. Our specialists use HEPA filtration systems and chemical sponges to clean surfaces while employing thermal fogging for persistent smoke odors. We handle content cleaning of personal belongings and coordinate repairs to damaged building components, working directly with insurance providers to streamline recovery processes.
Mold Prevention
Mold prevention services focus on eliminating moisture sources and contaminated materials within 48 hours of water exposure. Our team conducts air quality testing, removes affected drywall and insulation, and applies antimicrobial treatments to inhibit regrowth. We implement industrial dehumidifiers and thermal imaging to verify complete drying, providing documentation for insurance claims while ensuring safe indoor environments through EPA-registered antimicrobial solutions.
Insurance Claim Support
Insurance claim support includes detailed documentation of damage extent, photographic evidence, and itemized repair estimates. Our certified specialists communicate directly with adjusters, handle payment coordination, and provide progress reports throughout restoration projects. We maintain transparent pricing structures and work within policy coverage limits while ensuring complete property recovery through our IICRC-certified restoration processes.
General Restoration
General restoration services encompass flooring replacement, roofing repairs, wall reconstruction, and cabinetry restoration following water or fire incidents. Our licensed contractors handle both structural and cosmetic repairs, matching original materials where possible. We specialize in commercial renovations, tenant improvements, and custom home construction while maintaining strict quality control through detailed project management and periodic client updates.
People
Scott Gentry
Owner
Scott Gentry founded Gentry Restoration after extensive experience in tile and hardwood flooring industries. He oversees all operations with a focus on rapid response times and certified restoration practices. Scott ensures client satisfaction through transparent communication and quality control while maintaining family business values in every project.
Craig Jackson
Project Manager
Craig Jackson manages restoration projects with expertise in water damage mitigation and flood repair. He coordinates field operations, client communications, and insurance interactions while maintaining 24/7 availability for emergency situations. Craig's technical knowledge ensures compliance with industry standards during complex restoration processes.
Questions
How quickly can you respond to water damage emergencies?
We provide 24/7 emergency response with technicians available within 1 hour of initial contact to begin mitigation processes.
Do you work directly with insurance companies?
Yes, we handle all insurance coordination including damage documentation, estimates, and payment processing to simplify claims for clients.
What areas do you serve for restoration services?
We operate throughout North and South Carolina, covering Raleigh to Myrtle Beach and Charlotte to Florence regions.
Are your technicians certified for restoration work?
All team members are IICRC-certified specialists trained in water damage mitigation, fire restoration, and mold prevention protocols.
How do you prevent mold growth after water damage?
We remove standing water and wet materials within 48 hours, use industrial dehumidifiers, and apply antimicrobial treatments to inhibit mold growth.
What types of properties do you restore?
We handle residential homes, commercial buildings, churches, and facilities with customized solutions for flooring, roofing, and structural repairs.