Business Details
Emergency
services
Trusted Disaster Restoration & Remodeling Services in Lee's Summit, MO
Midwest Comfort Homes is a locally owned disaster restoration and remodeling company serving the Kansas City metro area and Jackson County, Kansas. Founded on the principle of compassionate service after a personal childhood tragedy, our team of licensed Class A contractors specializes in fire, storm, and water damage restoration while offering comprehensive remodeling solutions. With over 15 years of hands-on experience in the industry, we combine advanced engineering knowledge with personalized attention to guide clients through insurance coordination, mitigation, and reconstruction.Our commitment to transparency ensures clients maintain control over their restoration process, free from pressure tactics often associated with insurance-preferred contractors. Backed by an A+ BBB rating and 5-star Google reviews, we prioritize client satisfaction through dedicated project management, daily communication, and meticulous attention to detail in every project from minor repairs to full-scale renovations.
Services
Fire & Smoke Restoration
Storm Damage Repair
Water & Sewage Cleanup
Kitchen Remodeling
Bathroom Remodeling
Full Renovation Services
Highlights and features
- We offer 15+ years of specialized disaster restoration experience with licensed Class A contractors
- Our team provides dedicated project managers for personalized communication throughout every job
- We maintain an A+ rating with the Better Business Bureau and 5-star Google reviews
- We operate with complete transparency, never pressuring clients into rushed decisions
- Our comprehensive services include both emergency restoration and full-scale remodeling solutions
What people say
Top notch staff
Exceeded expectations
Excellent work
Professional and patient
Transformed our space
Services
Fire & Smoke Restoration
Our fire and smoke restoration specialists provide comprehensive recovery solutions for residential and commercial properties. We handle complete content cleaning, structural repairs, and odor elimination while coordinating with insurance providers. Our licensed team ensures safe, code-compliant reconstruction that restores properties to pre-loss condition with minimal disruption to homeowners.
Storm Damage Repair
We specialize in complete storm damage recovery including roof repairs, window replacements, and structural restoration after wind or hail events. Our team performs emergency board-up, water mitigation, and permanent repairs while navigating insurance claims processes. We prioritize rapid response to prevent further property damage and ensure safe living conditions.
Water & Sewage Cleanup
Our water and sewage cleanup service includes emergency mitigation, structural drying, and complete restoration of damaged areas. We handle both clean water and Category 3 sewage contamination with industrial equipment and EPA-registered antimicrobial treatments. Our technicians work directly with insurance companies to streamline the recovery process for homeowners.
Kitchen Remodeling
We offer full-service kitchen remodeling from layout redesign to cabinet refacing and countertop installation. Our licensed contractors combine functional design improvements with premium materials selection. We handle plumbing updates, electrical work, and custom cabinetry to create modern, efficient kitchen spaces tailored to homeowners' specific needs and preferences.
Bathroom Remodeling
Our bathroom remodeling service includes fixture replacement, layout optimization, and complete space transformations. We handle tile work, plumbing updates, and accessibility modifications while maintaining strict project timelines. Our team ensures proper ventilation and waterproofing in all installations to create beautiful, functional bathroom spaces that meet modern standards.
People
Travis Thonen
CEO & Founder
With 15 years in disaster restoration, Travis founded Midwest Comfort Homes after a childhood fire trauma. He ensures compassionate service while overseeing all restoration operations and client interactions.
Jillian Mitchell
Operations Manager
Jillian manages billing and project logistics, ensuring seamless back-office operations. She coordinates team workflows while maintaining customer communication standards across all projects.
Mike Thomas
Estimator
Mike organizes construction timelines and anticipates project needs with his extensive field experience. He ensures efficient scheduling and resource allocation for timely project completion.
Travis Whetston
Field Operations Manager
With over 15 years in construction, Travis oversees field operations and technical execution. He applies expertise in multiple trades to ensure quality outcomes across all project types.
Austin Graham
Lead Project Manager
Austin manages restoration projects from start to finish, leveraging 10 years of construction experience. He specializes in guiding clients through complex restoration processes with clear communication and expert oversight.
Questions
What areas do you serve?
We serve the Kansas City metro area and Jackson County, Kansas for both residential and commercial properties.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers to streamline claims processing and documentation requirements for our clients.
Are your contractors licensed?
We are licensed Class A contractors in Kansas City with specialized engineering expertise in restoration work.
How quickly can you respond to emergencies?
We offer emergency mitigation services and typically respond within 2 hours of initial contact for urgent situations.
What sets you apart from other contractors?
We combine technical expertise with compassionate service, maintaining transparency throughout the restoration process without pressuring clients.
Do you have BBB accreditation?
Yes, we maintain an A+ rating with the Better Business Bureau and 5-star reviews across multiple platforms.
