Business Details
Emergency
services
24/7 Emergency Water & Fire Damage Restoration Services
Elite 2 The Rescue has established itself as a trusted leader in emergency restoration services, serving residential and commercial clients across Long Island, New York City, and New England. With decades of combined experience, our team specializes in water damage, fire and smoke damage, mold remediation, soot/puffback cleanup, virus disinfection, storm damage restoration, and full reconstruction/remodeling services. We pride ourselves on rapid response times, deploying certified technicians within 30 minutes to minimize property damage and expedite recovery.Our commitment to excellence is reflected in our use of state-of-the-art equipment, EPA-approved treatment solutions, and direct insurance billing to streamline claims processing. Licensed and insured professionals adhere to strict industry standards while providing personalized service that prioritizes client safety and satisfaction. From initial assessment through final restoration, we maintain transparent communication and meticulous attention to detail, ensuring properties are returned to pre-loss condition with minimal disruption to occupants.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Soot Cleanup
Storm Damage Repair
Commercial Restoration
Residential Remodeling
Contents Restoration
Board Up Services
Roof Tarping
Highlights and features
- We offer 24/7 emergency restoration services with a 30-minute response time.
- Our team holds industry certifications and utilizes state-of-the-art equipment.
- We implement EPA-approved treatment solutions for safe remediation.
- Direct insurance billing simplifies the claims process for clients.
- Licensed and insured professionals ensure reliable, trustworthy service.
Associations and certifications
- IICRC
- EPA
Services
Water Damage Restoration
Our water damage restoration service addresses residential and commercial properties affected by flooding, burst pipes, or storm damage. Using advanced moisture detection tools and industrial drying equipment, we remove standing water, dry structural components, and prevent mold growth. Certified technicians follow EPA-approved protocols to ensure safe, thorough restoration while coordinating with insurance providers for seamless claims processing.
Fire Damage Restoration
We provide comprehensive fire damage restoration including smoke residue removal, odor elimination, and structural repairs. Our team secures properties with board-up services, cleans soot-damaged surfaces using specialized techniques, and restores HVAC systems. Certified professionals document damage for insurance claims while prioritizing occupant safety through HEPA filtration and air quality monitoring.
Mold Remediation
Our mold remediation service identifies moisture sources and eliminates mold colonies following IICRC standards. Technicians use thermo-hygrometers to monitor humidity, employ antimicrobial treatments, and implement containment barriers to prevent spore spread. We repair water-damaged materials and provide post-remediation testing to ensure safe indoor environments for residential and commercial clients.
Storm Damage Repair
We specialize in emergency storm damage repair for roofs, windows, and structural components. Our rapid response teams perform temporary roof tarping, water extraction, and debris removal within 30 minutes of service requests. Certified crews document damage for insurance claims and complete permanent repairs using durable materials that meet local building codes.
Commercial Restoration
Our commercial restoration service minimizes business interruption after water, fire, or storm damage. We deploy industrial equipment to dry large spaces quickly, restore critical infrastructure, and protect sensitive assets. Project managers coordinate with insurance adjusters and implement safety protocols to ensure workplaces meet OSHA standards before resuming operations.
Questions
What types of damage restoration services do you provide?
We specialize in water damage, fire/smoke damage, mold remediation, soot/puffback cleanup, virus disinfection, storm damage restoration, and full reconstruction/remodeling services for residential and commercial properties.
How quickly can your team respond to emergencies?
We guarantee a 30-minute response time for emergencies across Long Island, NYC, and New England with crews available 24/7 to minimize damage progression.
Do you work directly with insurance companies?
Yes, we handle direct insurance billing and assist clients with claim documentation, damage assessment, and adjuster communication to streamline the restoration process.
Are your services available for both residential and commercial properties?
We provide restoration services for all property types including homes, apartment complexes, churches, medical facilities, office parks, and retail spaces.
What areas do you service?
We serve all of Long Island (Nassau/Suffolk Counties), NYC boroughs (Queens/Brooklyn), and select New England regions including Massachusetts and New Hampshire.
Do you offer free property inspections?
Yes, we provide free, no-obligation inspections and estimates for all restoration services with transparent pricing and detailed project planning before work begins.
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