Business Details
Emergency
services
Open 24/7
always available
Emergency Water Damage Restoration Memphis
911 Restoration of Memphis Metro is a family-owned business dedicated to providing rapid, reliable property damage restoration services. With a team of IICRC-certified professionals, we specialize in water damage restoration, mold removal, fire damage repair, and disaster recovery. Our 24/7 emergency response ensures property owners receive immediate assistance, with a 45-minute dispatch guarantee. Founded by Rodney and Marva Bell, our mission extends beyond restorationwe actively support the Memphis community through sponsorship and volunteer work. Our technicians use advanced equipment and proven methodologies to restore residential and commercial properties to pre-damage conditions.We prioritize transparent communication, insurance claim guidance, and personalized service to minimize stress during challenging times. Backed by decades of combined industry experience, we maintain rigorous safety standards and employ environmentally responsible practices. Our commitment to quality is reflected in our track record of successful projects and satisfied clients across Memphis Metro and surrounding areas.
Services
Water Damage Restoration
Mold Removal
Fire Damage Repair
Sewage Cleanup
Disaster Restoration
Sanitization Services
Commercial Restoration
Flood Damage Repair
Highlights and features
- We offer 24/7 emergency response with 45-minute dispatch guarantee
- Our team includes IICRC-certified restoration professionals
- We provide free visual property inspections for property owners
- Financing options available for restoration services
- Locally owned with deep Memphis community ties
Associations and certifications
- IICRC
What people say
Exceptional service
Professional technicians
Prompt response
Sanitation service
Rodney was very professional
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies from burst pipes, flooding, and storm damage. Using industrial pumps and thermal imaging, we extract water and dry structures within 48 hours. Certified technicians perform structural drying with commercial air movers and dehumidifiers to prevent mold growth. We coordinate with insurance providers and complete full property restoration including flooring, drywall, and contents.
Mold Removal
Professional mold removal services target visible growth and hidden spores in residential and commercial properties. We conduct moisture mapping to identify root causes, then use HEPA vacuums and antimicrobial treatments for complete remediation. Post-removal lab testing ensures clearance standards are met. Our process includes containment barriers and air scrubbers to prevent cross-contamination during removal of affected materials.
Fire Damage Repair
Fire damage repair covers soot removal, odor elimination, and structural rebuilding. Thermal fogging and ozone treatments neutralize smoke odors while HEPA filtration cleans air quality. We document damage for insurance claims, restore water-damaged areas from firefighting efforts, and rebuild structures using fire-resistant materials. Content cleaning includes ultrasonic restoration of salvageable items.
Sewage Cleanup
Black water remediation handles sewage backups with biohazard protocols. Our team uses PPE and EPA-registered disinfectants to sanitize contaminated areas. We remove damaged materials for proper disposal, then dry structures with antimicrobial treatments. Complete restoration includes plumbing diagnostics to prevent future backups and air quality testing post-cleanup.
Disaster Restoration
Comprehensive disaster restoration handles hurricane, tornado, and flood damage. We perform emergency board-up, tree removal, and structural stabilization. Thermal imaging detects hidden moisture while dehumidifiers prevent secondary damage. Our full-service approach includes debris removal, content inventory, and reconstruction to meet building codes, working directly with insurance adjusters for seamless claims processing.
People
Rodney Bell
Owner
Rodney Bell co-owns 911 Restoration of Memphis Metro with his wife Marva. A former educator, he transitioned to restoration services to continue community service through property recovery. With franchise experience from his cousin's Stockton branch, he leads emergency response operations and quality control.
Marva Bell
Owner
Marva Bell partners with Rodney in operating Memphis Metro's 911 Restoration franchise. Drawing from teaching experience, she focuses on customer relations and community outreach. She oversees client communication during restoration projects and manages the company's local sponsorship initiatives.
Questions
What services does 911 Restoration of Memphis Metro offer?
We provide water damage restoration, mold removal, fire damage repair, sewage cleanup, disaster recovery, and commercial restoration services for Memphis area properties.
How quickly do you respond to emergency calls?
Our IICRC-certified teams dispatch within 45 minutes of your call and provide 24/7 emergency service across Memphis Metro.
Do you work with insurance companies?
Yes, we assist with insurance claims documentation and direct billing to streamline your restoration process.
Are financing options available?
We offer financing options for restoration services to help property owners manage unexpected damage expenses.
Which areas do you service?
We serve Memphis, Bartlett, Midtown Memphis, Raleigh, and surrounding Shelby County communities.
How do you handle mold remediation?
Our certified technicians use containment barriers, HEPA filtration, and antimicrobial treatments for complete mold removal and prevention.
