Business Details
40 Years
experience
Emergency
services
Trusted Carpet Cleaning & Damage Restoration in Port Neches, TX
American Steam-A-Way has been family-owned and operated in Southeast Texas since 1986, founded by Chris and Pam Johnson with a single carpet cleaning truck. Our commitment to excellence, quality, and integrity has driven our growth into one of the regions largest carpet cleaning and disaster restoration companies. We expanded our services to include water damage, fire damage, and disaster restoration in 1990, ensuring fast, dependable service with professionally trained personnel.Our IICRC-certified technicians utilize advanced methods like hot water extraction and patented ROTOBRUSH air duct cleaning systems to protect customer investments and improve indoor air quality. Recognized by the BBB of SETX with Torch Award nominations, we guarantee satisfaction through a 10-day service guarantee and tailored cleaning programs for residential and commercial clients.
Services
Carpet Cleaning
Mattress Cleaning
Tile and Grout Cleaning
Pet Odor Removal
Upholstery Cleaning
Air Duct Cleaning
Commercial Cleaning
Fire and Water Restoration
24-Hour Flood Restoration
Emergency Water Damage
Details
- Year established: 1986
Highlights and features
- Over 35 years of experience in carpet cleaning and disaster restoration.
- 24/7 emergency services for water and fire damage restoration.
- Patented ROTOBRUSH system for thorough air duct cleaning.
- 10-day service guarantee ensuring customer satisfaction.
- IICRC-certified technicians with ongoing professional training.
Associations and certifications
- BBB of SETX
- IICRC
What people say
Very professional men
Excellent workers
Fast and efficient
Highly recommend
Fantastic job
Services
Carpet Cleaning
Our hot water extraction method removes dirt, allergens, and pet dander, protecting your carpet investment. IICRC-certified technicians ensure deep cleaning that extends carpet life and maintains warranties. Regular service improves indoor air quality and meets industry standards for residential and commercial spaces.
Air Duct Cleaning
Using patented ROTOBRUSH technology, we eliminate pollutants like dust mites, bacteria, and pet dander from air ducts. This process improves indoor air quality, reduces allergens, and sanitizes systems with hospital-grade solutions. Recommended every 2-3 years for allergy sufferers and regular maintenance for all homes.
Pet Odor Removal
Our sub-surface injection method targets pet urine at its source, neutralizing odors and preventing mold. Black light detection ensures complete stain identification. This service restores carpets and upholstery without over-saturation, avoiding damage from DIY cleaning products.
Disaster Restoration
Available 24/7 for water, fire, and flood damage, we provide rapid response to minimize property harm. Services include structural drying, content cleaning, and full restoration. Certified technicians use industrial equipment to return properties to pre-loss conditions efficiently and safely.
Upholstery Cleaning
Commercial-grade extraction removes dirt, allergens, and stains from natural or synthetic fabrics. Pre-treatment and colorfastness testing ensure fabric integrity. Extends furniture lifespan and improves indoor air quality by eliminating dust mites and pet dander.
Questions
What areas do you serve?
We serve Southeast Texas cities including Port Arthur, Beaumont, Nederland, Port Neches, Orange, and surrounding areas.
Do you offer emergency services?
Yes, our 24/7 emergency water and fire damage restoration services respond promptly to urgent needs in Southeast Texas.
Are your technicians certified?
All technicians are IICRC-certified with ongoing training in carpet cleaning, restoration, and air duct cleaning methods.
What guarantees do you offer?
We provide a 10-day satisfaction guarantee on all cleaning services and adhere to industry standards for warranty compliance.
How often should air ducts be cleaned?
Every 2-3 years for most homes, or more frequently for allergy sufferers, smokers, or homes with pets.
Can you remove pet stains and odors?
Yes, our specialized enzyme treatments and black light detection eliminate pet urine stains and odors at the source without damaging carpets.
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