Business Details
16 Years
experience
Emergency
services
Open 24/7
always available
Your Trusted Partner for Damage Restoration Solutions
At Professional Restoration Services, we are a family-owned business established in 2010, dedicated to providing exceptional disaster restoration solutions. Our team of certified professionals offers 24/7 emergency response, specializing in water damage, fire damage, mold removal, and storm damage restoration. We pride ourselves on our hands-on approach, leveraging over two decades of combined experience in construction and restoration to deliver reliable, client-focused services.As a licensed general contractor, we manage every project from start to finish, ensuring seamless coordination with insurance providers and maintaining the highest standards of quality. Our commitment to the community and reputation for integrity have earned us a 5-star rating and over 300 positive reviews. We prioritize transparency, offering clear communication and documentation throughout the process, and guarantee our work to provide peace of mind during challenging times.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Removal
Storm Damage Repair
Emergency Board Up
Sewage Damage Cleanup
Ceiling Water Damage
Tree Damage Restoration
Flood Damage Restoration
Smoke Damage Cleaning
Details
- Year established: 2010
Highlights and features
- We offer 24/7 emergency response with a live operator to address urgent needs immediately.
- Our team is certified in mold removal and water damage restoration, ensuring expert solutions.
- We work directly with all major insurance companies to simplify the claims process.
- Quick inspections and estimates are provided with transparency and no hidden fees.
- Over 300 5-star reviews highlight our commitment to customer satisfaction and reliability.
Associations and certifications
- IICRC 5520
What people say
Exceeded expectations
Prompt and professional
Knowledgeable and reassuring
Stress-free insurance process
Thorough and reliable
Services
Water Damage Restoration
Our 24/7 water damage restoration service addresses residential and commercial emergencies, including leaks, floods, and sewage cleanup. Using advanced drying technology, we extract water, dry affected areas, and repair structural damage. Clients benefit from rapid response, insurance coordination, and certified technicians to minimize disruption and ensure long-term property integrity.
Fire Damage Restoration
We provide comprehensive fire damage restoration, including board-up, smoke cleaning, and structural repairs. Our team works swiftly to secure properties, remove debris, and restore interiors. With expertise in insurance claims and odor elimination, we help clients recover from fire emergencies efficiently and safely.
Mold Removal
Certified IICRC 5520 technicians handle mold inspections, containment, and removal. We use air quality testing and specialized equipment to eradicate mold and prevent recurrence. Services include repairing water-damaged areas to eliminate mold growth sources, ensuring healthy indoor environments.
Storm Damage Repair
Our team addresses storm-related damage, including roof leaks, fallen trees, and wind destruction. Emergency tarping and board-up services protect properties until full repairs are completed. We coordinate with insurance providers to cover repair costs, restoring homes and businesses to pre-storm conditions.
Emergency Board Up
Available 24/7, our board-up service secures properties after disasters like fires, storms, or vandalism. We install temporary barriers to prevent further damage from weather or intruders. This service includes roof tarping and door/window boarding, ensuring safety until permanent repairs begin.
People
Kevin Reinert
Owner
Kevin Reinert co-founded Professional Restoration Services in 2010 after a decade in custom home building. His construction expertise and community focus drive the company's commitment to quality and client satisfaction. Kevin prioritizes ethical practices and hands-on project management.
Drew Forehand
Project Manager
Drew Forehand leads emergency response teams and manages restoration projects. With over a decade of experience, he ensures timely, transparent communication and coordinates with insurance adjusters to streamline claims for clients.
Michael Brown
Project Manager
Michael Brown oversees complex restoration projects, including fire and water damage. Known for his patience and attention to detail, he guides clients through repairs and collaborates with contractors to meet deadlines and quality standards.
Jhoel Gomez
Water Technician Supervisor
Jhoel Gomez supervises water damage mitigation teams. Clients praise his professionalism, clear explanations of processes, and daily updates to monitor drying progress and ensure thorough repairs.
Patrick
Project Manager
Patrick manages restoration phases, from initial drying to final construction. He coordinates subcontractors, maintains schedules, and ensures client needs are prioritized throughout the repair process.
Questions
What services does Professional Restoration Services offer?
We specialize in water damage, fire damage, mold removal, storm damage, and emergency board-up services for residential and commercial properties.
Are you available for emergencies outside regular hours?
Yes, we provide 24/7 emergency response with a live operator to address urgent restoration needs immediately.
Do you work with insurance companies?
Yes, we collaborate with all major insurance providers to streamline claims and ensure hassle-free coverage for clients.
How quickly can you respond to a disaster?
Our team typically arrives within an hour of your call to assess damage and begin mitigation.
Are your technicians certified?
Yes, our team holds certifications like IICRC 5520 for mold remediation and water damage restoration.
What areas do you serve?
We serve Apex, Cary, Raleigh, and the broader NC Triangle area, including Fuquay-Varina, Garner, and Holly Springs.
