Business Details
23 Years
experience
Emergency
services
Trusted Water Damage Restoration Services in Raleigh, NC
Service Pro Restoration has been a trusted name in Raleigh, North Carolina, for over two decades, specializing in comprehensive restoration solutions. As a family-owned and operated business, we prioritize integrity, professionalism, and customer satisfaction in every project. Our team of IIRC-certified technicians is available 24/7 to address water damage, fire damage, mold infestations, and structural reconstruction needs. We utilize state-of-the-art equipment and industry-approved methodologies to ensure efficient and thorough restoration, including hospital-grade antimicrobial treatments and advanced drying systems. Our commitment to transparency is reflected in our direct billing to insurance providers and clear pricing structures tailored to each client's zip code.With over 20 years of experience, we have built a reputation for rapid response, handling emergencies within two hours and restoring properties to pre-loss conditions. Our technicians undergo rigorous training and verification processes to maintain the highest standards of service excellence. We work closely with homeowners throughout the entire restoration journey, providing detailed explanations and continuous updates. Our dedication to community service extends to offering flexible payment plans for uninsured losses, ensuring accessibility to critical restoration services. By combining technical expertise with compassionate customer care, we aim to transform stressful situations into seamless recovery experiences for every client.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Removal
Reconstruction & Roofing
Emergency Services
Details
- Year established: 2003
Highlights and features
- We offer 24/7 emergency response with arrival within 2 hours.
- Our team includes IIRC-certified professionals trained in advanced restoration techniques.
- We handle direct billing to all major insurance providers.
- Transparent, zip-code-based pricing with no hidden fees.
- Proven track record of 20+ years serving Raleigh homeowners.
Associations and certifications
- IIRC
What people say
24/7 emergency response
Professional technicians
Insurance billing handled
Detailed explanations
Quick property restoration
Services
Water Damage Restoration
Our water damage restoration service employs industrial-grade extraction equipment and hospital-grade antimicrobial treatments to eliminate moisture from all surfaces. Technicians use thermal imaging to detect hidden water pockets in walls and flooring, ensuring complete drying with high-velocity air movers and dehumidifiers. We restore properties to pre-loss conditions while preventing mold growth and structural deterioration.
Fire Damage Restoration
We specialize in comprehensive fire damage restoration, including soot removal, odor elimination, and structural repairs. Our team uses ultrasonic cleaning systems for contents restoration and applies ozone treatments to neutralize smoke odors. We coordinate with insurance providers to streamline the recovery process for homeowners and businesses affected by fire incidents.
Mold Removal
Our mold removal service follows strict containment protocols to prevent spore spread during remediation. Certified technicians perform HEPA vacuuming, antimicrobial treatments, and structural drying to eliminate mold at its source. We conduct post-remediation testing to ensure complete eradication and provide prevention strategies for long-term property protection.
Reconstruction & Roofing
We offer full reconstruction services for damaged properties, including roofing replacement, drywall installation, and flooring restoration. Our licensed contractors rebuild structures to meet local building codes using premium materials. We coordinate all phases from initial repairs to final finishing touches, ensuring seamless restoration of residential and commercial spaces.
Emergency Services
Our emergency services team responds to water, fire, and mold emergencies within two hours of contact. Available 24/7, we deploy fully equipped technicians to mitigate damage and begin restoration immediately. This rapid response helps prevent secondary damage while maintaining property safety and structural integrity during critical situations.
People
Jason Smith
President
Jason Smith leads Service Pro Restoration with over 20 years of industry experience. He oversees operations and ensures adherence to quality standards across all restoration projects.
Samantha Smith
Vice President
Samantha Smith manages client relations and insurance coordination at Service Pro Restoration. Her focus on customer satisfaction ensures smooth communication throughout the restoration process.
Questions
What services does Service Pro Restoration offer?
We provide water damage restoration, fire damage cleanup, mold removal, structural reconstruction, and emergency response services for residential and commercial properties in Raleigh, NC.
How quickly can you respond to an emergency?
Our team arrives within two hours of your call, 24/7, to begin mitigation and prevent further property damage from water, fire, or mold issues.
Do you work with insurance companies?
Yes, we handle direct billing to all major insurance providers and assist with claim documentation to streamline the restoration process for policyholders.
What if I don't have insurance coverage?
We offer flexible payment plans for uninsured losses to help manage unexpected restoration costs while maintaining our high service standards for all clients.
Are your technicians certified?
All field personnel are IIRC-certified professionals who undergo continuous training in the latest restoration techniques and safety protocols.
How long does water damage restoration take?
Typical drying processes take 3-5 days using industrial equipment, though full restoration timelines vary based on damage extent and structural complexity.
