Business Details
7 Years
experience
Emergency
services
Trusted 24/7 Damage Restoration Services in Indian Trail, NC
Service Pro Restoration is a full-service restoration company serving Indian Trail, NC, specializing in water, fire, and smoke damage recovery. Our team of 20+ licensed professionals undergoes rigorous IICRC-certified training and adheres to OSHA and WHMIS safety standards. We prioritize integrity, employing only in-house staff with thorough background checks, and utilize advanced technology like moisture meters and infrared cameras for precise property restoration.Our 24/7 emergency response ensures rapid action to mitigate damage, while our partnerships with major insurance carriers streamline claims processing. With over two decades of experience, we combine family-owned dedication with industry-leading expertise to deliver stress-free, certified restoration solutions.
Services
Water Damage Restoration
Fire Damage Restoration
Mold Removal
Reconstruction & Roofing
Details
- Year established: 2019
Highlights and features
- We provide 24/7 emergency response services for urgent damage restoration needs.
- Our team includes IICRC-certified technicians with advanced training in restoration methods.
- We work directly with major insurance carriers to simplify claims processing.
- Our proprietary drying equipment and moisture detection technology ensure thorough restoration.
- Family-owned with over 20 years of combined experience in property damage recovery.
What people say
Top notch
Polite
Speedy response
Experienced
Trust their workmanship
Services
Water Damage Restoration
Our water damage restoration service uses industrial-strength extraction systems and state-of-the-art drying equipment to remove moisture from all property types. Certified technicians employ moisture meters and infrared cameras to identify hidden water pockets, applying antimicrobial treatments to prevent mold growth. We complete full-scale restoration from initial water extraction to final structural drying.
Fire Damage Restoration
Fire damage restoration addresses both physical destruction and smoke odor penetration. Our process includes soot removal, odor neutralization using thermal fogging, and content cleaning for personal items. We restore structural integrity while eliminating hazardous residues, working directly with insurance providers to coordinate repairs for residential and commercial properties.
Mold Removal
Professional mold removal combines HEPA filtration and antimicrobial treatments to eliminate spores from affected areas. Certified technicians perform containment procedures to prevent cross-contamination, followed by structural drying and replacement of compromised materials. We address moisture sources to prevent future growth while restoring indoor air quality to pre-loss conditions.
Reconstruction & Roofing
Post-damage reconstruction services include structural repairs, roofing replacement, and interior finishing. Our project managers coordinate material selection and work with licensed contractors to restore properties to original specifications. We handle complete rebuilds from framing to final paint, ensuring compliance with local building codes and insurance requirements.
People
Jason Smith
President
Jason Smith leads Service Pro Restoration with over 20 years of industry experience, focusing on operational excellence and client satisfaction. He ensures all restoration projects meet strict quality standards while maintaining compliance with safety regulations.
Samantha Smith
Vice President
Samantha Smith oversees insurance coordination and client relations at Service Pro Restoration. With extensive knowledge of claims processing, she streamlines interactions between policyholders and carriers to ensure efficient restoration solutions for residential and commercial clients.
Questions
What emergency services do you provide?
We offer 24/7 water extraction, fire damage restoration, mold remediation, and structural repairs for residential and commercial properties in Indian Trail, NC.
Do you work with insurance companies?
Yes, we're a preferred vendor for major insurance carriers and handle direct billing, claims documentation, and cost negotiations to simplify the process for clients.
How quickly can you respond to emergencies?
Our technicians arrive within two hours of initial contact, equipped with advanced tools to begin immediate damage mitigation and assessment.
What certifications do your technicians hold?
Our team includes IICRC-certified professionals trained in water damage restoration, mold removal, and structural drying techniques.
Do you offer payment plans for uninsured losses?
Yes, we provide flexible payment options for clients without insurance coverage to manage out-of-pocket restoration expenses.
