Business Details
7 Years
experience
Emergency
services
24/7 Emergency Water, Fire & Mold Restoration Services in Charlotte
United Water Restoration Group of Charlotte was founded in 2019 with a mission to restore property and peace of mind after water, fire, and mold damage. Our leadership team brings over 50 years of combined industry experience, combining technical expertise with a commitment to community values. We operate 24/7 with real management personnel answering emergency calls, ensuring immediate response to critical situations. As an IICRC-certified firm, we maintain rigorous training standards for all technicians while holding BBB Accreditation and Angi Approved Pro status. Our service area spans North and South Carolina, with a focus on Charlotte and surrounding communities. We prioritize transparent communication, offering free inspections with no obligation to property owners.Our values of Respect, Integrity, Caring, and Encouragement guide every interaction, from initial assessment through final restoration. We specialize in handling complex damage scenarios including sewage cleanup, flood restoration, and mold remediation while maintaining strict adherence to safety protocols. Our team's expertise extends to both residential and commercial properties, with a particular focus on minimizing business downtime during recovery. With over 300 five-star reviews, we've established ourselves as Charlotte's trusted restoration partner for emergency response and comprehensive rebuilding services.
Services
Water Damage Restoration
Mold Remediation
Flood Damage Repair
Fire Damage Cleanup
Sewage Cleanup
Roof Leak Repair
Commercial Restoration
Air Ventilation Cleaning
Burst Pipe Repair
Plumbing Leak Detection
Details
- Year established: 2019
Highlights and features
- 24/7 emergency response with management personnel available at all times
- IICRC-certified technicians with industry-leading training
- Over 50 years of combined experience in restoration services
- Free inspections with no obligation or pressure
- BBB Accredited with Angi Approved Pro status
Associations and certifications
- IICRC
- BBB Accredited Business
- Angi Approved Pro
What people say
Fast emergency response
Professional technicians
Thorough mold removal
24/7 availability
Excellent communication
Services
Water Damage Restoration
Specializing in emergency water damage cleanup from burst pipes, floods, and plumbing leaks. Our rapid response team uses state-of-the-art equipment for water extraction, structural drying, and mold prevention. We handle residential and commercial properties with 24/7 availability and free damage assessments. Services include moisture detection using thermal imaging and complete restoration to pre-loss condition.
Mold Remediation
Professional mold inspection, testing, and remediation services for residential and commercial properties. Our IICRC-certified technicians use HEPA filtration and antimicrobial treatments to eliminate mold at its source. We address hidden mold in HVAC systems and structural components while providing air quality testing and post-remediation verification. Services include containment, spore removal, and structural repairs.
Flood Damage Repair
Comprehensive flood damage restoration services including water removal, structural drying, and property reconstruction. Our team responds within an hour for emergency flood situations, using industrial-grade pumps and dehumidifiers. We handle insurance claims assistance, structural integrity assessments, and complete rebuilding services for homes and businesses affected by flash floods or storm damage.
Fire Damage Cleanup
Full-service fire damage restoration from smoke residue removal to structural rebuilding. Our services include soot cleanup, odor elimination using hydroxyl technology, content restoration, and structural repairs. We handle both residential and commercial properties with board-up services, debris removal, and complete reconstruction following fire department protocols and safety standards.
Commercial Restoration
Specialized restoration services for commercial properties including offices, retail spaces, and industrial buildings. Our team handles water damage, fire damage, and mold issues with minimal business disruption. Services include emergency response, content inventory management, structural drying, and complete rebuilding while coordinating with insurance providers and maintaining business continuity.
Questions
What types of restoration services do you offer?
We provide water damage restoration, fire damage cleanup, mold remediation, sewage cleanup, flood damage repair, roof leak solutions, and commercial restoration services across Charlotte and surrounding areas.
Are you available for emergencies after business hours?
Yes, we offer 24/7 emergency services with management personnel available to respond immediately to urgent restoration needs.
Do you work with insurance companies?
We work directly with all major insurance providers, handling claims documentation and coordinating repairs to simplify the process for property owners.
What certifications does your team hold?
Our technicians are IICRC-certified, and we maintain BBB Accreditation and Angi Approved Pro status demonstrating our commitment to industry standards.
How quickly can you respond to an emergency?
We guarantee response within one hour of your call, with emergency crews available to start mitigation immediately upon arrival.
Do you offer free inspections?
Yes, we provide free, no-obligation inspections and damage assessments for all restoration services with clear explanations of required repairs.
