Business Details
28 Years
experience
Emergency
services
Trusted Water Damage Restoration Services in Charleston
Service Restore Pro is a family-owned water damage restoration company that has served Charleston and surrounding areas for over 25 years. Our team of IICRC-certified professionals provides 24/7 emergency services for residential and commercial properties, utilizing advanced equipment and scientifically proven drying methods. We maintain strict adherence to OSHA and WHMIS safety standards while offering comprehensive solutions for flood cleanup, sewage damage, and structural drying.Our commitment to quality is demonstrated through in-house training programs and partnerships with leading insurance providers. With experience handling projects exceeding 1,000,000 square feet, we combine technical expertise with personalized service to minimize business disruption and restore properties efficiently. Our ownership team, led by John E. Winther with 25+ years of emergency services experience, personally oversees operations to ensure consistent service excellence.
Services
Water Damage
Flood Cleanup
Sewage Damage
Hardwood Floor Drying
24/7 Emergency
Details
- Year established: 1998
Highlights and features
- We offer 24/7 emergency response for water damage restoration
- Our team consists of IICRC-certified professionals
- Family-owned business operating locally for 25+ years
- We work directly with major insurance providers
- Utilize scientifically proven drying methods and advanced equipment
Associations and certifications
- IICRC
What people say
Quick response
Excellent customer care
Sensitive to needs
Thorough cleanup
Professional team
Services
Water Damage
Our water damage restoration service addresses emergency situations caused by flooding, burst pipes, and natural disasters. We employ IICRC-certified technicians who use advanced extraction equipment and scientifically proven drying methods. Our 24/7 emergency response ensures rapid mitigation to prevent structural damage and mold growth while minimizing business disruption for commercial clients.
Flood Cleanup
Specialized flood cleanup services handle water intrusion from heavy rains and storm damage. Our team performs complete water extraction, structural drying, and sanitization using industrial-grade equipment. We follow OSHA safety protocols while restoring residential and commercial properties to pre-loss condition, with experience managing large-scale projects exceeding 1,000,000 square feet.
Sewage Damage
Professional sewage damage restoration addresses contaminated water emergencies from backups and pipe bursts. Our certified technicians implement strict biohazard protocols during cleanup, using specialized equipment for water extraction and decontamination. We handle complete structural drying while maintaining safety standards to protect both property and occupants during the remediation process.
Hardwood Floor Drying
Specialized hardwood floor drying prevents permanent damage from water exposure. Our technicians use controlled drying technology to address swelling and buckling without causing additional damage. This process preserves floor integrity by gradually removing moisture while preventing mold growth and structural compromise in residential and commercial settings.
24/7 Emergency
24-hour emergency water damage services respond to crises at any time. Our rapid response team arrives within an hour for local Charleston-area calls, equipped to handle flood damage, burst pipes, and sewage backups. This around-the-clock availability ensures immediate mitigation to prevent further property damage while maintaining business continuity for commercial clients.
People
John E. Winther
Owner
With over 25 years of emergency services experience, John E. Winther oversees operations at Service Restore Pro. Certified in water damage restoration by IICRC, he provides expert consultation to service companies on workforce training and quality control.
John N. Winther
Operations Manager
John N. Winther manages daily operations and crew supervision at Service Restore Pro. Certified in both water damage restoration and mold remediation, he ensures technical excellence in all restoration projects while maintaining direct client communication.
Questions
What types of water damage do you handle?
We handle all water damage scenarios including flooding, burst pipes, sewage backups, water heater leaks, and hardwood floor damage for residential and commercial properties.
Are you available for emergencies at night?
Yes, our 24/7 emergency service responds to water damage incidents at any time, with local Charleston-area response within one hour during business hours.
Are your technicians certified?
All our technicians are IICRC-certified in water damage restoration, with additional training in mold remediation and OSHA safety standards compliance.
Do you work with insurance companies?
Yes, we collaborate directly with major insurance providers and handle documentation requirements to streamline the claims process for our clients.
How long does water damage restoration take?
Restoration timelines vary by damage extent, but we use advanced drying technology to complete most residential projects within 3-5 days while maintaining quality standards.
What areas do you service?
We serve Charleston and surrounding areas including North Charleston, Mt Pleasant, Goose Creek, and Summerville with rapid response capabilities.
