Business Details
40 Years
experience
Emergency
services
Trusted Water & Fire Damage Restoration in Charleston
Disaster Plus has been serving the Lowcountry since 1986 as the region's oldest locally owned and operated water, mold, and fire damage cleanup company. Our team of IICRC-certified technicians brings decades of combined experience to every emergency, operating 24/7 to address residential and commercial disasters. We maintain industry-leading certifications including Clean Trust (IICRC) and EPA Lead Safe standards, while holding an A+ BBB rating. Our approach combines advanced technology with personalized service, ensuring properties are restored to pre-damage condition with minimal disruption. With over 150 five-star reviews, we prioritize transparent communication and satisfaction guarantees, working directly with insurance providers to streamline claims processes.Our six decades of collective expertise enable us to handle complex scenarios from hurricane damage to biohazard cleanup, maintaining containment protocols and using air scrubbers to prevent cross-contamination. We serve Charleston County and surrounding areas with rapid response times, offering comprehensive solutions that include structural drying, soda blasting, and post-remediation verification through independent hygienists.
Services
Water Damage
Mold Remediation
Fire & Smoke Damage
Biohazard Cleanup
Sewage Removal
Odor Abatement
Details
- Year established: 1986
Highlights and features
- 37+ years of local disaster restoration experience
- 24/7 emergency response with immediate technician dispatch
- IICRC-certified professionals using advanced remediation technology
- A+ Better Business Bureau rating with 150+ five-star reviews
- Satisfaction guarantee with transparent insurance coordination
Associations and certifications
- IICRC
- EPA Lead Safe Certified Firm
- BBB A+ Rating
- Restoration Industry Association (RIA)
- Indoor Air Quality Association (IAQA)
What people say
Top notch service
Within hours response
Professionals with extensive experience
Confidence in ability
Second to none work
Services
Water Damage
Our 24/7 water damage service addresses emergencies from burst pipes to hurricane flooding. Using truck-mounted extraction units and Injectidry systems, we remove 90% more moisture than standard methods. Certified technicians perform structural drying, crawl space cleanup, and hardwood floor restoration while preventing mold growth through rapid response.
Mold Remediation
Certified mold specialists handle remediation with containment protocols and air scrubbers. Services include moisture detection, pre/post-testing coordination, and HEPA filtration. We follow IICRC S520 standards while avoiding spore spread through proper demolition techniques. Certified Industrial Hygienist collaboration ensures safe, verifiable results.
Fire & Smoke Damage
Comprehensive fire damage restoration includes soot removal, odor elimination, and structural drying. Thermogen fogging and soda blasting eliminate smoke residues without encapsulation. We handle content cleaning, HVAC decontamination, and document recovery while coordinating with insurance providers for seamless claims processing.
Biohazard Cleanup
Trained professionals handle biohazard remediation including bloodborne pathogens and infectious materials. Using OSHA-compliant PPE and EPA-registered disinfectants, we perform complete decontamination of trauma scenes, unattended deaths, and medical waste spills while maintaining strict confidentiality protocols.
Sewage Removal
Emergency sewage cleanup services address blackwater contamination from backups or flooding. We use Category 3-certified equipment for safe extraction, followed by antimicrobial treatments and structural drying. Containment barriers prevent cross-contamination while meeting local health department regulations for wastewater remediation.
People
Fred Norris
Co-Owner
With 35+ years in disaster restoration, Fred Norris co-founded Disaster Plus in 1986. His expertise in structural drying and mold remediation has made him a trusted resource for Charleston homeowners and businesses facing water and fire damage emergencies.
Tracy Norris
Co-Owner
Tracy Norris brings decades of disaster response experience to Disaster Plus operations. As co-owner, she oversees technician training programs that maintain the company's IICRC certification standards and commitment to customer care during traumatic property damage situations.
Questions
What services does Disaster Plus offer?
We provide 24/7 water damage restoration, mold remediation, fire/smoke cleanup, biohazard removal, and sewage spill response across the Lowcountry region.
How quickly can you respond to emergencies?
Our Charleston-based team arrives within hours for all emergency calls, maintaining 24/7 readiness with locally stationed technicians and equipment.
Do you work with insurance companies?
Yes, we coordinate directly with all major insurers, providing documentation and expert guidance to streamline claims processes for property owners.
Are your technicians certified?
Our team holds IICRC certification in water restoration and mold remediation, plus EPA Lead Safe accreditation for comprehensive industry compliance.
What areas do you service?
We serve Charleston County and surrounding areas including Mount Pleasant, North Charleston, Summerville, and Daniel Island, SC.
How do you handle mold issues?
We use containment protocols, air scrubbers, and IICRC S520 standards for mold removal, coordinating with independent hygienists for testing and verification.
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