Business Details
28 Years
experience
Emergency
services
Emergency Damage Restoration Services in Buffalo, NY
Founded in 1998, Disaster Relief has established itself as a trusted leader in emergency damage restoration services across Western New York. Our company was born from a commitment to help communities recover after witnessing the devastating effects of a house fire that claimed a life. We specialize in water damage cleanup, fire and smoke restoration, mold remediation, and emergency board-ups, operating 24/7 to address urgent needs. Our team holds IICRC certification and adheres to rigorous industry standards, ensuring safety and quality in every project. With over 25 years of local ownership and operation, we combine advanced techniques with personalized service to restore properties to their pre-damage condition.We work directly with insurance providers to streamline claims while prioritizing property owners' interests throughout the process. Our commitment to continuous training and equipment investment ensures we deliver reliable, code-compliant solutions for residential and commercial clients. From frozen pipe emergencies to comprehensive fire damage recovery, we focus on minimizing disruption and restoring peace of mind. Our BBB A+ rating reflects our dedication to customer satisfaction and ethical business practices.
Services
Water Mitigation
Fire Damage
Mold Removal
Board-Ups
Air Duct Cleaning
Details
- Year established: 1998
Highlights and features
- IICRC-certified technicians with specialized training in damage restoration
- Locally owned and operated for over 25 years with deep community ties
- 24/7 emergency response with immediate on-site arrival
- Direct insurance billing to eliminate out-of-pocket expenses for homeowners
- Advanced restoration techniques meeting all state and federal regulations
Associations and certifications
- IICRC
What people say
24/7 emergency response
Professional crew
No smoke odor remaining
Insurance handled smoothly
6-month storage success
Services
Water Mitigation
Our IICRC-certified technicians provide rapid water extraction and structural drying for residential and commercial properties. We address burst pipes, basement flooding, and storm damage using industrial-grade equipment to prevent mold growth and structural compromise. Our comprehensive approach includes moisture mapping and thermal imaging to ensure complete restoration.
Fire Damage
We offer complete fire damage recovery from emergency board-up to final reconstruction. Our process includes soot removal, odor elimination with ozone treatments, and content cleaning using specialized equipment. We document all damage for insurance claims while prioritizing safety through proper ventilation and structural assessment.
Mold Removal
State-certified mold specialists handle infestations of all sizes following strict containment protocols. We use HEPA filtration and antimicrobial treatments to eliminate spores while addressing moisture sources. Our process includes air quality testing and prevention strategies to ensure long-term protection against recurring mold growth.
Board-Up Services
Available 24/7 for immediate property protection after disasters. Our team installs secure boarding on windows, doors, and roofs using heavy-duty materials to prevent further damage from weather or vandalism. We provide temporary stabilization until complete repairs can be performed.
Air Duct Cleaning
Certified technicians perform thorough HVAC system cleaning using negative air pressure equipment to remove contaminants. We clean all components including registers, furnaces, and ductwork while protecting interior surfaces. This service improves indoor air quality and maintains system efficiency for residential and commercial properties.
People
Bob Timmel
Founder
Started Disaster Relief in 1998 after recognizing community needs during fire response. Leads emergency operations with 25+ years of hands-on experience in damage restoration and insurance coordination.
Questions
What emergency services are available 24/7?
We provide 24/7 response for water damage, fire damage, mold emergencies, and property securing. Our team arrives promptly to mitigate damage and begin restoration immediately.
How do you handle insurance claims?
We work directly with insurance providers to streamline claims processing, handling documentation and billing to eliminate out-of-pocket expenses for property owners.
Are your technicians certified?
Our team holds IICRC certification for water damage restoration and mold remediation, with ongoing training to maintain industry-standard expertise.
What areas do you service?
We serve Buffalo, NY and surrounding Western New York areas including Amherst, Williamsville, Hamburg, and all communities within a 60-mile radius.
Can you restore damaged belongings?
Yes, we clean, restore, and securely store personal property during repairs, with proven success in salvaging furniture, electronics, and sentimental items.
