Business Details
24 Years
experience
Emergency
services
24/7 Emergency Damage Restoration Services
Founded in 2002 by Mike and Michelle Shurtliff, Restoremasters has over two decades of experience in disaster cleanup and restoration across the Wasatch Front. Our team of certified professionals specializes in water damage, fire damage, mold remediation, and emergency board-up services, combining advanced equipment with industry expertise to restore properties to pre-loss conditions. As a family-owned business, we prioritize personalized service while maintaining rigorous standards of quality, safety, and transparency.Our technicians undergo continuous training to address Utah's unique climate challenges, and we work directly with insurance companies to streamline claims processes for clients. With a combined 100+ years of restoration experience, we operate 24/7 to mitigate damage promptly and deliver thorough, lasting solutions.
Services
Water Damage Repair
Fire Damage Restoration
Mold Removal
Sewer Backups
Emergency Board Up
Details
- Year established: 2002
Highlights and features
- We offer 24/7 emergency response with arrival within 60 minutes
- Certified technicians with 100+ combined years of restoration experience
- Direct insurance company coordination to simplify claims processes
- Advanced moisture detection and drying technology prevents secondary damage
- Family-owned business providing personalized service since 2002
What people say
24/7 availability
Professional technicians
Thorough restoration
Insurance coordination
Prompt response
Services
Water Damage Repair
Our water damage specialists respond within 60 minutes to mitigate flooding, burst pipes, and weather-related damage. Using industrial-grade extraction equipment and thermal imaging, we identify hidden moisture to prevent mold growth. The 3-step process includes emergency extraction, structural drying with HEPA-filtered air movers, and antimicrobial treatment for complete restoration.
Fire Damage Restoration
We address fire and smoke damage through comprehensive content cleaning, odor elimination, and structural repairs. Our technicians perform soot removal, thermal fogging for odor neutralization, and rebuild damaged areas using fire-resistant materials. Emergency board-up services protect properties during insurance claim processing.
Mold Removal
Certified mold specialists conduct containment, HEPA vacuuming, and antifungal treatment for safe mold elimination. We use moisture meters to identify growth sources and implement preventive measures. Post-remediation air quality testing ensures complete spore elimination from residential and commercial environments.
Sewer Backups
Our hazardous waste team handles biohazard remediation following sewer backups. Using OSHA-compliant PPE, we perform contaminated water extraction, disinfection with EPA-registered solutions, and replacement of damaged materials to restore safe living conditions.
Emergency Board Up
Available 24/7, our emergency board-up service protects damaged properties from weather exposure and vandalism. We install -inch plywood over broken windows and doors, seal openings with industrial tape, and provide temporary roof tarping when needed.
People
Mike Shurtliff
Co-Founder
With over 20 years in disaster restoration, Mike co-founded Restoremasters in 2002. He oversees operations and quality control, ensuring adherence to industry standards while maintaining personalized service for residential and commercial clients.
Michelle Shurtliff
Co-Founder
Michelle brings extensive restoration expertise to Restoremasters' leadership team. She focuses on client relations and operational efficiency, leveraging her 20+ years of experience to maintain the company's commitment to quality service.
Patrick
Project Manager
Patrick coordinates emergency response teams and client communications. With 8+ years at Restoremasters, he specializes in water damage assessment and insurance claim documentation for residential properties.
Justin Butts
Restoration Specialist
Justin leads reconstruction projects with expertise in fire damage restoration. He manages cabinet installation, painting, and flooring repairs while maintaining direct communication with clients throughout the restoration process.
Julio
Project Coordinator
Julio handles emergency dispatch and client consultations. Known for rapid response times, he coordinates technician deployment and ensures timely execution of water damage mitigation plans for homeowners.
Questions
What types of damage restoration services do you offer?
We handle water damage, fire damage, mold remediation, sewer backups, and storm-related destruction. Our services include emergency response, structural drying, content cleaning, and complete reconstruction.
How quickly can you respond to an emergency?
Our 24/7 emergency team arrives within 60 minutes of your call anywhere in Utah. We prioritize rapid mitigation to prevent secondary damage from water, fire, or mold exposure.
Are your technicians certified in restoration work?
All technicians hold IICRC certifications in water mitigation, mold remediation, and fire restoration. They receive ongoing training to maintain expertise in industry-standard practices and safety protocols.
Do you work directly with insurance companies?
Yes, we coordinate directly with insurance adjusters to document damage, submit estimates, and ensure proper coverage. Our team handles claims paperwork to simplify the process for clients.
How do you prevent mold growth after water damage?
We use moisture detection tools to identify hidden dampness, then employ industrial air movers and dehumidifiers for complete drying. Antimicrobial treatments are applied to inhibit mold growth in affected areas.
